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This page covers every money operation available on your 30jill account — depositing funds, requesting a withdrawal, and completing the verification steps that keep your account in good standing. The local payment methods you will find here are Maya and Bank Transfer, both accessible directly from the cashier section once you are logged in.
Verification is how we confirm that the account belongs to you and that payouts reach the right person. When you submit your documents through the account dashboard, our team reviews them so that withdrawal requests process without additional delays later. Keeping your verification current also means your Maya or Bank Transfer details stay linked to your confirmed identity — which matters if you ever need to update your payout method.
Upload a clear photo of a valid Philippine government ID — passport, SSS card, PhilSys, or driver's licence. The name on the ID must match the name on your 30jill account exactly.
A recent utility bill, bank statement or official correspondence showing your current address. Documents dated within the last three months are accepted; older documents may require a newer alternative.
If you deposit or withdraw via Maya or Bank Transfer, you may be asked to confirm that the wallet or bank account belongs to you. This step protects your funds from being sent to the wrong account.
Once submitted, your verification status is visible inside the account profile tab. You do not need to contact support to check — the current state is shown there after each review stage.
Your 30jill cashier supports two verified local payment rails: Maya and Bank Transfer. Both appear in the cashier section of your account once you are logged in. Maya suits account holders who manage funds through the Maya e-wallet app on their phone — the transaction completes through the wallet interface you already use.
Fund your account or request a payout through your Maya e-wallet. Select Maya in the cashier, enter the amount, and confirm through the Maya app on your phone. Balance updates reflect in your 30jill wallet after the transaction completes.
Send funds from any Philippine bank account using InstaPay or PESONet. Choose Bank Transfer in the cashier, copy the reference details provided, and complete the transfer from your banking app. Keep your transfer receipt until the balance is confirmed.
Adding money to your account follows a short sequence of steps inside the cashier. Log in first — the cashier is only accessible to authenticated account holders, and the deposit options shown there reflect your verified account status. Once you open the deposit section, you will see Maya and Bank Transfer listed as the available methods. Select the one that matches where your funds are sitting right now.
Go to your 30jill account and open the cashier from the account menu. The deposit tab is the default view. All options shown are matched to your account's current verification status.
Pick the payment method that suits your current setup. Maya works through the e-wallet app; Bank Transfer uses your Philippine bank account via InstaPay or PESONet. The minimum amount for each is shown on screen.
Type in the amount you want to deposit, staying within the range displayed. Tap confirm, then complete the transaction in your Maya app or banking app. Do not close the screen until your app shows the transfer as sent.
Once the payment network confirms the transaction, your 30jill wallet balance updates automatically. The deposit also appears in your account transaction history with a reference number you can use if you need to follow up.
Withdrawal requests start from the same cashier section you use to deposit. Your account needs to be verified before a withdrawal can be processed — if you have not completed the KYC steps yet, your account dashboard will prompt you to do so before the withdrawal form becomes active. Open the withdrawal tab, then select Maya or Bank Transfer as your payout destination.
Log in and go to the cashier. Switch to the withdrawal tab. Your available balance is shown at the top of the form — this is the amount you can request after any active holds are accounted for.
Select Maya to receive funds in your Maya e-wallet, or Bank Transfer to send the amount directly to your Philippine bank account. Enter the account number or Maya-linked mobile number exactly as registered.
Type in the withdrawal amount within the range shown for your chosen method. Review the details on the confirmation screen before submitting — once sent for processing, the payout details cannot be changed.
Your withdrawal request appears in transaction history immediately after submission. The status label updates as the request moves through review and processing. If the status stays on pending beyond the timeframe shown in your account, contact support with your reference number.
Every deposit and withdrawal on your account generates a reference number that appears in both your 30jill transaction history and your Maya or bank statement. Keeping these in sync means you can spot discrepancies quickly and give support the exact detail they need to trace any transaction. The account transaction history is found under the account menu after login — it lists each transaction by date, method, amount and status.
Each transaction on your 30jill account is assigned a unique reference number at the point of submission. Record this number from the confirmation screen or transaction history — it is the single most useful detail when following up with support about any deposit or withdrawal.
Transactions move through stages: pending, under review, completed or declined. These labels are visible in your account transaction history and update in real time. A pending status is normal immediately after a transfer; declined means the request did not complete and funds are returned to the original source.
Your full transaction log is inside the account dashboard under transaction history. Each entry shows the date, the payment method used, the amount and the current status. You can cross-reference any entry with the corresponding record in your Maya app or banking app using the reference number and the transfer amount.
Save the confirmation screenshot from your Maya app or banking app for every transfer until the status shows as completed on your 30jill account. If a dispute arises, this screenshot — combined with your 30jill reference number — gives support everything needed to resolve the query promptly.
Your money and your account details are handled through a set of safeguards that sit at each stage of the banking process. From the moment you open the cashier to the point your withdrawal lands in your Maya wallet or bank account, the controls below are in place. We do not store full card or bank credentials on our end — payment data passes through the verified network of your chosen method.
Always access your account from 30jill. Before entering your login details or opening the cashier, confirm the URL in your browser shows the correct domain. Phishing pages often mimic the look of an account page but use a different domain — one character off is enough to tell them apart.
We verify account holders before enabling full withdrawal access. This means payouts can only be requested to accounts whose identity has been confirmed against a valid Philippine government ID. Verification also prevents anyone else from withdrawing funds that belong to you.
The Maya account or bank account you use for withdrawals must be registered under the same name as your 30jill account. This one-to-one match is enforced at the withdrawal step — it prevents funds from being sent to an account that is not yours, even if someone else has access to your device.
If you notice an unrecognised transaction, a payout that has not arrived, or any change in your account you did not make, contact 30jill support through the official channel shown in your account dashboard. Have your reference number ready. Support can freeze outbound transactions while your query is open.
These questions cover what account holders ask most about depositing, withdrawing, and keeping their 30jill banking records in order. If your situation is not covered here, the answer is usually visible inside your account dashboard after login, or reachable through the support channel listed there.
Maya and Bank Transfer are the two verified payment methods on 30jill. Both appear in the cashier after you log in. Maya works through your e-wallet app; Bank Transfer uses InstaPay or PESONet from your Philippine bank account. Availability depends on local law and your eligible region.
After completing the transfer in your Maya app or banking app, check your 30jill account balance. The updated figure and a completed status in transaction history confirm the deposit landed. If the status still shows pending after a reasonable wait, locate the reference number in your history and contact support.
Pending status is normal right after submission. If it has not moved to completed within the timeframe shown in your account dashboard, take note of your reference number and reach out to support through the official contact channel. Do not submit a second withdrawal request for the same amount.
Yes. Identity verification is required before your first withdrawal is processed. Submit your government ID and any supporting documents through the account dashboard. Once your status shows as verified in your profile, the withdrawal form becomes fully active and your request will be processed normally.
The payout account you use must be registered under the same name as your 30jill account. If you need to update your linked Maya number or bank details, do this through the account settings and allow time for any re-verification steps before submitting a new withdrawal request.
Log in and open the account menu, then select transaction history. Each entry shows the date, method, amount and status. Your reference number is listed on every transaction row — copy it from there whenever you need to follow up with support about a specific deposit or withdrawal.