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These Terms & Conditions set out the rules that apply when you access 30jill, create an account, place wagers, or move funds through Maya or Bank Transfer. Availability depends on local law and is limited to eligible regions — read through these terms before you start so there are no surprises later.
By creating an account or continuing to use the platform, you confirm that you have read and accepted these Terms & Conditions in full. We reserve the right to update these terms when our services change — for example, when a new payment rail is added or when account verification steps are adjusted. When that happens, we publish the revised version at this address and the updated terms take effect from the publication date. Your continued use after a change is published counts as acceptance. These terms apply to all actions taken through your account: deposits via Maya or Bank Transfer, wagering on any game category we host, and any support request you send. They do not override applicable Philippine law or any regulation that applies in your eligible region. Where local law conflicts with any clause here, local law prevails. You are responsible for keeping your login credentials private. Any activity carried out through your account is treated as authorized by you unless you have already notified our support team of a security concern. We act on security reports as quickly as our process allows — the current status of any open report is visible inside your account dashboard after login.
Not every interaction with the platform falls under the same rules. This section draws the line clearly so you know where these Terms & Conditions apply and where a separate policy or third-party agreement takes over.
These terms fully govern how your account is opened, maintained and closed. Login, password changes, account verification, and session activity on any device are all within scope. We set the rules here; you agree by using the account.
Deposits and withdrawals processed through Maya or Bank Transfer are subject to these terms alongside the specific transaction rules shown at the point of payment. The amounts, processing steps and any limits displayed during a transaction are part of the binding agreement.
Game content supplied by PG Soft, CQ9, Habanero, and Bigtime Gaming is delivered under those studios' own content licences. Our terms cover your access to that content through 30jill; they do not override the studios' individual game mechanics or RTP disclosures where those are published.
Payment processors, device operating systems, and mobile networks operate under their own terms. We are not party to those agreements. If a third-party service affects a transaction or session, the resolution path runs through that provider's own support, not ours.
These Terms & Conditions are not just obligations — they also set out actions you can take. You have the right to review your account records at any time by logging in and checking the transaction history section, which lists every deposit, wager and withdrawal processed through Maya or Bank Transfer. If a record looks incorrect, you can raise a correction request through our support channel and we will investigate within the timeframe shown on your open ticket. You can update personal details — such as a contact number or registered email — directly from the account settings page. Some changes, like updating your verified payment method, may require an additional identity check before they take effect. That process is described in the verification prompt shown when you initiate the change. If you want a full copy of what we hold on your account, send a data request to our support team and we will respond through the same channel.
Log in and open the transaction history page to see a full list of account activity, including every Maya and Bank Transfer movement. No request is needed — the history is available to you at any time.
Personal details can be updated in account settings. Payment method changes trigger an additional verification step; follow the fields and identity instructions shown on screen to complete the update.
If something in these terms is unclear or if you believe a rule has been applied incorrectly to your account, contact our support team with your account ID and the specific clause or transaction in question.
You can request a copy of the data we hold linked to your account by sending a written request through our support channel. We acknowledge requests and respond with the information or a timeline through the same thread.
If these Terms & Conditions raise a question you cannot resolve by reading them, reach us through any of the channels below. When you get in touch, include your account ID and a short description of the clause or situation you are asking about — this lets us route your query to the right person without back-and-forth.
Open the chat widget from any page while logged in to reach our support team directly. Provide your account ID and the terms clause you have a question about so we can respond without delay.
Send a detailed message to our support address with your account details and the specific terms section you are querying. We reply through the same email thread so the full exchange is in one place for your records.
The Help Centre inside your account dashboard contains answers to common terms questions, including how disputes are handled and how to request account data. Check there first — many queries are resolved without needing to contact the team.
These Terms & Conditions work alongside our data handling practices to define what information we collect, how long we keep it, and who can ask for it to be changed or removed. Here is how each area is managed.
We keep account records — including transaction history for Maya and Bank Transfer movements — for the period required by the terms you agreed to at registration. After that period, data is deleted or anonymised. The exact retention window for your account type is shown in the data section of account settings.
We use cookies to maintain your session across page loads and to remember your account preferences. By using 30jill, you accept this use as described in the cookie notice linked at the bottom of every page. You can adjust browser cookie settings at any time, though some account functions require session cookies to work.
Under these terms, you are required to keep your password and any linked Maya or Bank Transfer credentials private. If you suspect unauthorized access, report it through live chat immediately. We act on security reports following the process described in the account security section of the Help Centre.
Any request to correct, update or remove account data is handled through our support team. Requests are acknowledged in the same channel you used to send them. For changes that affect verified payment details, an identity check step is required before the change takes effect.
These questions cover the most common points players ask when reading through the 30jill Terms & Conditions. If your question is not here, our support team can help.
They apply from the moment you create an account and continue to apply for as long as your account is open. Every action — logging in, depositing via Maya or Bank Transfer, placing a wager, or requesting a withdrawal — falls under these terms.
We publish the updated version at this page address. The new terms take effect from the publication date. Continuing to use your account after the update is published means you accept the revised terms. We do not require a separate confirmation for routine updates.
Access depends on local law and is available only where local law and eligible regional rules permit. If access is restricted in your area, you will see a notice at login. We do not bypass regional restrictions, and these terms do not override any applicable Philippine law.
Open your transaction history page after logging in, identify the entry in question, then contact our support team with your account ID and the transaction reference. Include the payment method used — Maya or Bank Transfer — so we can pull the correct records quickly.
Game content from PG Soft, CQ9, Habanero, and Bigtime Gaming is delivered under those studios' own content licences. Our terms cover your access to that content through 30jill. RTP and game-mechanic disclosures from individual studios are shown only where the studio exposes that data in the game itself.
We retain account and transaction records for the period specified under the terms you agreed to at registration. The exact window for your account type is shown in the data section of account settings after login. After that period, data is deleted or anonymised in line with these terms.